Showing posts with label change management. Show all posts
Showing posts with label change management. Show all posts

Saturday, March 17, 2012

What "Bounce Forward" Means to me

In the midst of re-creating our business brand, I put a stake in the ground.  I claimed the title Bounce Forward Expert.  Many people may wonder why I chose the brand "Bounce Forward" (TM).  I get asked as many questions as to what it means to me and how I implement it.  There is a, not short but, simple explanation and I would like to share it with you today.

When considering what stake I would claim I thought about the results I hoped to achieve with my clients, and what I want to be remembered for in my business.  The ideas, words, and values quickly spilled from my brain to the paper.  In an effort to make sense of this brain dump, a theme emerged.  I wanted to leave any business that I worked with better off than it was before we met.
Through my professional speaking, training, facilitation, consulting and mentoring services, I hoped that businesses and teams would become more resilient and inspired.  I figured if those two results became a reality, teams could pretty much survive (or even thrive) during change, challenge, adversity and crisis.
Our new brand "Bounce Forward" (TM) implies a sense of energy, movement and action, which are all critical to business success.
Life and business are really full of moments...moments that define you, moments that challenge you, moments that make you grow.  What we do in these moments really counts.  What we don't do in these moments also counts.  Any action, including no action, sets the stage for what comes next.
In essence, to "Bounce Forward"(TM) is to stand up, brush your knees off, and move forward when life's moments cause you to stumble or fall.  It is more than simply recovering or returning to the original state, which is how resilience is usually defined.  You can probably list numerous situations that you would never want to return to or simply recover from.  Recovering doesn't mean we are any better off.  Bouncing forward does!
So, in answer to why I chose the brand "Bounce Forward"(TM); I chose it for all the people and businesses that I would be working with that needed to reconcile the battles of change, challenge and adversity in order to step forward into their futures as resilient individuals and teams.


Tuesday, February 21, 2012

Leading Change When It Goes off the Tracks

Small businesses, entrepreneurs and authors can learn a lot about why some changes just don’t work for them. Author John P. Kotter is a change management expert, and his book Leading Change offers some great insights that can help any business move through change with more ease. First we need to understand what gets in the way of an effective change process:


Kotter says that businesses fail with their change processes because:

- They allow too much complacency

- They fail to create a powerful and effective change guiding coalition

- They underestimate the power of vision

- They under communicate the vision- communication is actions and words

- Permitting obstacles to block the new vision

- Failing to create short term wins


For businesses, authors and entrepreneurs, it is important we don’t become complacent in our work, always endeavor to be innovative, and passionate. It is the passion and innovation that helps you solve business challenges, and that people remember you for.  When you are excited about your business, others want to be a part of it. No one wants to do business with an owner that doesn't care anymore.
The results will serve you well.

Ensure that you have a vision, know how powerful a vision is and communicate it, and communicate it some more. We are learning that it takes about 14 “touches” which means someone seeing your message, before they buy, sign up or commit. This is a lot of communication in different formats but it works!

Don’t let obstacles or shiny objects get in the way or your plans and vision. Always find the short term "win wins", they fuel the next step in the journey. Also, bring people along with you!  These indivduals become champions for you, your business and your vision. 

To find out more about John P. Kotter, or his incredible books, visit: