If you want better answers, sometimes you have to ask better questions. When I was a mediator, questions were a significant part of the mediator's role...asking the questions that generate the sharing of perspectives, that get to what really matters and to create collaborative communication.
Some of the best questions are open ended questions, they begin with who, what, where, when, why and how. Open questions inspire dialogue, they hook the brain and, encourage us to reflect on our opinions and interests.
Byron Katie, a respected author and speaker, wrote "The Little Book" about "The Work". Her simple four question method can really help explore what matters most. You can check it out here:
If you want to learn more about how to ask questions, and make questions work for you, check out Dorothy Strachan's work, I have used her books as a resource tool for a number of years.
