Sunday, February 19, 2012

Make the Decision to Trust

David Irvine, is known as the Leader’s Navigator™. I had the opportunity to interview David on the launch of my new radio program Conversations with Charmaine. What a fabulous conversation, full of rich content for the listeners. David offered incredible insights about trust, authentic leadership and building a culture where communication, quality and authenticity prevail.

It became clear to me that not only is David a powerful connector and a communicator, he is an expert at building productive, engaging and vital cultures through authentic leadership.

Something that really struck me was David's comment that authentic leadership begins with a decision.

In discussing the concept of accountability, which is certainly a challenge I see lots of leaders struggle with, he described accountability as the "ability to be counted on" and reminded listeners of the importance of one's actions in demonstrating that you can be counted on.

As we discussed the importance of trust in organizations, and in teams, listeners heard not only why trust is essential...but also how to build trust. Many organizations that I have worked with have a long history building, restoring and rebuilding trust. In fact, with many, the old stories of trust (or lack there of) continue to plague the team because it has become part of their culture. David and I discussed a number of ways to restore trust, and like he said... it begins with the decision.

Listen to David's conversation on trust, leadership and authenticity at work at:

To find out more about David's book The Bridges of Trust, or to add it to your corporate library, check out: